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Users Cannot View Reports

Users suddenly cannot see reports within a folder. Previously, the could view all of the reports in the folder. I did not (knowingly) change any settings. I have the permissions set to let ALL be contributors. Any idea what setting I'm missing? 

Matthew Crow Answered

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We have also had an issue with reports in a folder today. That was about 3 hours ago, and now our user can see them again.

We have noticed in the past that when a change is made, for example to permissions on something specific, closing all the way out of the browser then relaunching it sometimes works. Shutting down clears the cache, and sometimes that's all that is needed. Give that a try and see if it works.

Scott Lyerly 0 votes
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Hi Mathew,

This is a known issue and being investigated by R&D. Please submit a support ticket for tracking. Thank you!

Norbert Atienza 0 votes
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Hi Matthew,

This issue has been resolved. If you are still having any problems viewing reports please let us know.

Thanks,
Josh

Josh Santos 0 votes
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