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Customize discussion e-mails

If someone starts a discussion on a task, you may be sent a mail notification.

 

However, the first line may be Peter > Integration and then followed by the text. This does not really give you any context. On discussions on work items, I need the full path, such a Peter > Project new > Milestone > User story 1 > Integration - this way I can actually see the context of the discussion without having to open Clarizen.

Peter Fjelsten Not planned

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For future reference the request ID is CR-217461.

Danielle Lasirona
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13 comments

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Hi Peter,

Thank you for the great idea! I have inputted a feature request and will let you know if and when it gets implemented. Thank you again for suggesting ideas to make our product better!

Tom Do 0 votes
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I have also received this same complaint from users.  Adding customer name and project name to the notifications would be helpful.

Laura Marks 0 votes
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Hello, is there any update on this issue and whether a change is likely to be implemented? We name our projects with the full project title, but we comment and discuss at a task level. Therefore when receiving an email notification of a discussion there is no indication of which project the discussion relates to. As people can be working on numerous projects, many of which would have similar task titles, it's not very helpful. Thanks.

Alex Hudd 0 votes
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Please add me to the list - as the discussion email only includes a title and not the ID. Many are asking for the ID/path information as well.

Permanently deleted user 0 votes
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Are there any updates on this request? If not, please add me to the list as well.

Doug Smith 0 votes
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Add me to this, if I am not already included on the CR

Ian Harwood 0 votes
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Any updates on this (CR-217461)? This is becoming more important for us as we continue our Clarizen rollout.

Doug Smith 0 votes
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There are going to be some tweaks to these emails in the near future, but there are no updates on full customization.

Josh Santos 0 votes
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We are interested in updates on this feature as well. 

Amanda Damstetter 0 votes
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Hi there, same needs, very very interested of this functionnality, either in the object mail or body mail. Thanks

Emmanuel EDON 0 votes
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This is already supported for Work Items in Project hierarchies. Here's an example from Email. 

David Goulden 0 votes
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