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Links in Popups

I am sending popups and I want to be able to include a link to a local file.

I can create the HTML for the popup but the link does not seem to be active. If I copy the link address and paste it into the address bar it connects just fine.

Any idea what I am doing wrong?

Josh Boutwell Answered

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I solved the problem.

I was related to the user_prefs on firefox. Apparently the pop-up reports as a different server than the main interfact (app2.clarizen.com for me). The exception Clarizen recommends for opening files is for app.clarizen.com. When I changed the exception to just clarizen.com the links worked just fine.

Josh Boutwell
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Hi Josh,

Can you please post the formula that you are using?

Thanks,
Tamir

Tamir Avital 0 votes
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The message body of the popup is in the ofrmat:

A Follow-up Task is ready for your attention.<br /><br />It is related to Project: 000-000<br /><br />It is due on: 2016-01-19<br /><br />Please use the <a href="file://path/to/local/file">QC Document 125-qc.pdf</a>

Josh Boutwell 0 votes
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