Winter 2020 Update 3 (March 8, 2020)

New Features

Release date: March 8, 2020

This release includes the following new features and updates.

Functional area


Requires admin setup

Affected audience

API Notice

Upcoming API Changes

  • New Rate Limiting quota for API calls
  • API V1 retirement


 Admins / Configuration Managers

Administration / SSO

Added features for automatic allocation of Requestor licenses via SSO

  • Dedicated setting for automatically assigning Requestor licenses
  • Automatic Profile assignment

Note: This feature is in controlled availability.



User Provisioning

Support for Cloud-based User Provisioning with Azure Active Directory (using SCIM)

Note: This feature is in controlled availability.



Capacity Planning

New enhancements include:

  • Filter icon indicates changes to filters
  • Filters are saved per user
  • Staffing Request descriptions are displayed 


Resource Managers


Removed 1 and 3-day options from Grant Login Access


All Users


Change History is available for Users and User Groups


All Users


Use variables in outbound calls of Workflow Rules and Custom Actions

  All Users
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